Flipgoo Privacy Policy

1. Introduction

Flipgoo is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our platform.

2. Data We Collect

• Account Data: Name, email address, phone number.
• Transaction Data: Purchase history, shop details, and payment records via Stripe (credit card details are processed directly by Stripe and are not stored on our servers).
• Logistics Data: Delivery addresses required for DPD and other shipping partners.
• Technical Data: IP address, cookies, and device information.

3. How We Use Your Data

• To provide and maintain our services and marketplace functions.
• To facilitate shipping and delivery through DPD.
• To process secure payments via Stripe.
• To detect and prevent fraud and technical issues.
• To comply with legal obligations, including tax laws and consumer protection regulations.

4. Data Sharing and Disclosure

We only share your information with trusted third parties in the following cases:

• Service Providers: With Stripe for payment processing and DPD for logistics services.
• Legal Compliance: When required by law or in response to valid requests by public authorities.

5. Your Rights (Under GDPR)

Users within the European Economic Area (EEA) have the following rights:

• The right to access and receive a copy of your personal data.
• The right to rectify inaccurate or incomplete data.
• The right to erasure (the "right to be forgotten").
• The right to object to or restrict the processing of your data.